RIFLEWORKS products are warranted to be free from defects in materials or workmanship for one year from the date of purchase.
(Products that have a longer warranty period will have the details within the product description. For Vortex Optics warranty information click here )
Within this period, we will, at our discretion, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to you for parts and/or labour we shall also be responsible for any reasonable transportation charges. Replacement products may be new or refurbished at our discretion.
This warranty does not apply to: (a). cosmetic damage, such as scratches, nicks, stains and dents; (b). consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (c). damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes; (d). damage caused by service performed by anyone who is not an authorized service provider of RIFLEWORKS; or (e). damage to a product that has been modified or altered without the prior written permission of RIFLEWORKS.
Repairs have a ninety 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty will be the longer of ninety 90 days or the balance of the original one year warranty.